Privacy Policy

Last updated: 20/06/2026

Taskaroo Solutions (ABN 56 707 662 727, "Taskaroo", "we", "us", "our") respects your privacy and is committed to handling personal information responsibly.

1. About this policy

Taskaroo Solutions' annual turnover is below the AU$3 million threshold that triggers mandatory coverage under the Privacy Act 1988 (Cth). This means Taskaroo may technically qualify as a "small business" exempt from the Australian Privacy Principles (APPs) in some circumstances. Regardless of this exemption, we have chosen to handle personal information in line with the spirit of the APPs as a matter of good practice.

2. What we collect

We may collect the following types of personal information through this website:

•       Contact details you provide via our contact form (name, email, phone number, business name)

•       Information you provide when booking a discovery call (via Calendly)

•       Information you provide via email or other direct correspondence

•       Technical and usage data collected automatically by Squarespace (such as IP address, browser type, pages visited) — see our Cookie Policy for details

3. How we use your information

We use personal information to:

•       Respond to enquiries and provide requested information about our services

•       Schedule and manage discovery calls and client engagements

•       Send invoices and manage the client relationship, where you become a client

•       Improve our website and services

•       Comply with legal and accounting obligations

We do not sell personal information to third parties.

4. Disclosure of information

We may share personal information with trusted third-party service providers who help us operate our business, including:

•       Squarespace (website hosting)

•       Calendly (booking management)

•       Accounting and invoicing software providers

•       Email and communication platforms

These providers may store data outside Australia. We take reasonable steps to ensure third parties handle personal information securely.

5. Data security

We take reasonable steps to protect personal information from misuse, loss, and unauthorised access, including relying on the security measures provided by our website host and software providers.

6. Access and correction

You may request access to, or correction of, personal information we hold about you by contacting us using the details below.

7. Cookies

This website uses cookies. See our Cookie Policy for full details.

8. Changes to this policy

We may update this Privacy Policy from time to time. The "last updated" date at the top of this page reflects the most recent revision.

9. Contact us

If you have any questions about this Privacy Policy or how we handle your personal information, contact us:

•       Email: hello@taskaroosolutions.com

•       Phone: 0415 166 382

•       Address: Ormeau, QLD, Australia

Terms of Service

Last updated: 20/06/2026

These Terms of Service ("Terms") govern your use of the Taskaroo Solutions website (taskaroosolutions.com) and any enquiry, booking, or engagement made through it. By using this website, you agree to these Terms.

1. About Taskaroo Solutions

Taskaroo Solutions (ABN 56 707 662 727) is a business operations consultancy based in Ormeau, Queensland, operating Australia-wide.

2. Use of this website

This website is provided for general information about Taskaroo Solutions' services. You agree to use this website only for lawful purposes and in a way that does not infringe the rights of, or restrict the use of, this website by anyone else.

3. No advice via website content

General information presented on this website (including service descriptions and any blog or resource content) is provided for general informational purposes only and does not constitute professional, legal, financial, or business advice specific to your circumstances. Engaging Taskaroo Solutions for a specific service is governed separately by a signed Client Services Agreement.

4. Engagement of services

Booking a discovery call or submitting an enquiry through this website does not, by itself, create a binding service agreement. Formal engagements are governed by a separate Client Services Agreement entered into directly with the client, which sets out scope, fees, and terms specific to that engagement.

5. Intellectual property

All content on this website, including text, graphics, logos, and the Taskaroo Solutions name and branding, is the property of Taskaroo Solutions unless otherwise stated, and may not be copied, reproduced, or used without prior written permission.

6. Third-party links and tools

This website may link to or embed third-party tools (such as Calendly for bookings). Taskaroo Solutions is not responsible for the content, privacy practices, or availability of third-party services.

7. Limitation of liability

To the maximum extent permitted by law, Taskaroo Solutions is not liable for any loss or damage arising from your use of this website, including but not limited to reliance on general information published on it. Nothing in these Terms excludes any guarantee, right, or remedy under the Australian Consumer Law that cannot lawfully be excluded.

8. Governing law

These Terms are governed by the laws of Queensland, Australia.

9. Changes to these Terms

We may update these Terms from time to time. Continued use of this website after changes are posted constitutes acceptance of the revised Terms.

10. Contact us

•       Email: hello@taskaroosolutions.com

•       Phone: 0415 166 382

Refund & Cancellation Policy

Last updated: [DD Month YYYY]

This policy outlines how Taskaroo Solutions handles cancellations, rescheduling, and refunds for discovery calls and client engagements.

1. Discovery calls

Discovery calls booked via our online scheduling tool are free of charge. If you need to cancel or reschedule, please do so at least 24 hours in advance using the link provided in your booking confirmation.

2. Client engagements

Fees, payment terms, and cancellation terms for specific client engagements are set out in the relevant Client Services Agreement signed at the start of the engagement. This Refund & Cancellation Policy provides the general default position where the Client Services Agreement does not specify otherwise.

3. Refunds

Because our services are time and expertise-based, refunds are generally not provided for work already completed or in progress. Where a client engagement is terminated part-way through:

•       The client remains responsible for payment of fees for work completed or in progress up to the date of termination

•       Any fees paid in advance for work not yet started may be refunded at Taskaroo Solutions' discretion, less any non-recoverable costs already incurred

4. Cancellation of ongoing engagements

Either party may cancel an ongoing engagement (such as a retainer arrangement) by providing written notice, in line with the notice period agreed in the relevant Client Services Agreement.

5. Disputes

If you have concerns about an invoice, cancellation, or refund, please contact us directly so we can work through it together. We're a small, responsive business and genuinely prefer to sort things out directly rather than through a formal process.

6. Contact us

•       Email: hello@taskaroosolutions.com

•       Phone: 0415 166 382

Cookie Policy

Last updated: [DD Month YYYY]

This Cookie Policy explains how Taskaroo Solutions uses cookies and similar technologies on this website.

1. What are cookies?

Cookies are small text files placed on your device when you visit a website. They help websites function properly, remember preferences, and collect information about how the site is used.

2. Cookies we use

This website is built on Squarespace, which automatically uses cookies to operate core site functions and may collect analytics data about how visitors use the site (such as pages viewed and time spent on site). Where embedded tools are used, such as Calendly for booking discovery calls, those third-party tools may also set their own cookies in line with their own cookie and privacy policies.

Cookies used on this site generally fall into these categories:

•       Essential cookies — required for the website to function properly (e.g. navigation, security)

•       Analytics cookies — help us understand how visitors use the site, so we can improve it

•       Third-party / functional cookies — set by embedded tools such as our booking system

3. Managing cookies

Most web browsers allow you to control cookies through their settings, including blocking or deleting cookies. Please note that disabling cookies may affect the functionality of this website, including booking tools.

4. Changes to this policy

We may update this Cookie Policy from time to time to reflect changes in the tools we use or in relevant law.

5. Contact us

•       Email: hello@taskaroosolutions.com

•       Phone: 0415 166 382